Privacy Policy

Introduction

This privacy notice provides you with details of how we collect and process your personal data through your use of this site home-make-overs.com including any information you may provide through this site.

Children age 13 and under: We recognise the special obligations to protect personally identifiable information obtained from children age 13 and under.  This site is not directed at children age 13 and under AS SUCH, IF YOU ARE 13 OR YOUNGER, WE REQUEST THAT YOU DO NOT SUBMIT ANY PERSONAL INFORMATION VIA THIS SITE via the contact form or comments to blog posts. By providing us with personal data, you warrant to us that you are 13 years or over.

1. Who we are

Our website address is: http://home-make-overs.com

The Data Protection Officer is Angela Schumann and can be contacted via email at: info@home-make-overs.com

If you are not happy with any aspect of how we collect and use your data,  you have the right to complain to the  Information Commissioner’s Office, the UK supervisory authority for data protection (www.ico.org.uk) . If you have any complaint, please contact us first at the email address provided above and we will do our best to resolve the issue for you.

2. What personal data we collect

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may collect and process the following types of personal data about you:

Contact Data – this can include your email address, IP address and possibly telephone number or postal address

Identity Data –  this can include your first and last name, username, title, date of birth and gender

Usage Data – we may collect information about how you use our website and this can include login data, IP addresses, browser type and version, operating system and other technology you use to access this site

We do not collect any Sensitive Data (race, ethnicity, religious beliefs, sex life, sexual orientation, political affiliation, information about health,  criminal convictions and offences).

3. How we collect your personal data and why we collect it

No Contact or Identity Data is automatically collected from your visit to our site. This information is only collected if you choose to leave a comment to one of the blog posts or use our contact form and will only be used for legitimate business interests to improve our services and interact with you on your request. Usage Data is gathered in order to enhance your online experience.

We collect and use personal data in the instances detailed below, to:

  • help us manage our relationship with you (such as notifying you of changes to our services or this policy)
  • administer and protect our business and this site (including resolving technical issues, testing, system maintenance and support, web-hosting)
  • deliver relevant content to visitors (including measuring and understanding customer interest and interaction with the site)
  • we may in future use data analytics to improve this site, our services and the customer experience

These are necessary for our legitimate interests in running this business to keep our site updated and relevant to our customers, to study and understand customer interest, respond to customer enquiries, develop our services and grow our business and for IT maintenance and to comply with our legal obligation to prevent fraud and undertake necessary steps to ensure network security.

If you use the contact for to enquire about our services, we take this as consent to contact you further to agree a contract and, in the process of working together with suggestions for products and services to meet your needs. We may, in future, contact you about our products and services for marketing purposes. You may always opt out of receiving any marketing communications.

Comments/Contact forms

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if you provide one) is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.

Media

If you upload images to the website, via comments or the contact form, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

You can set your browser to refuse all or some cookies, or to show you an alert message when a website sets or accesses cookies on your device. If you choose to disable cookies, some parts of this site may not function properly or become inaccessible.

4. Who we share your data with

We promise to never sell, exchange or transfer your personal data for any reason other than for the express purpose of delivering the services requested and agreed by you.

5. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

(Please also see the section on cookies above.)

6. What rights you have over your data

If you have an account on this site (which we may offer in the near future), have left comments, or submitted data via the contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can request corrections to your personal data, object to the processing or ask for restricted processing of your personal data or request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Any request must be made in writing. Please email info@home-make-overs.com

We may disclose user information in certain circumstances necessary to identify, contact or bring legal action against visitors of the site who may be causing injury to or interfere with (either intentionally or unintentionally) our rights or property, other users of the site or anybody else that could be harmed by such activities.

Your privacy is protected by the EU General Data Protection Regulation 2016 and you can access the full details here: GDPR

7. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, links to third-party websites, etc.). Clicking on links or enabling those connections will take you to the third-party website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. These third-party websites have their own privacy notice and we are not responsible for their privacy policies and data they collect.

8. Additional information

How we protect your data

Any personal data collected (see section 3.) is administered by the web hosting company OVH. OVH have put in place appropriate security measures to prevent our personal data from being accidentally lost, altered, disclosed or accessed in an unauthorised way. You can read more about their data security measures here: https://www.ovh.co.uk/personal-data-protection/gdpr.xml

We will not disclose your personal data to anybody other than those involved in providing the products and services agreed with you.

What data breach procedures we have in place

OVH carry out regular data security audits and will notify us of any suspected data breach. In such instances where we receive notification of a data breach and are legally required to do so, we will notify you at the earliest opportunity.